1. Introduction
FrangGhign Energy Pte. Ltd. ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This privacy policy applies to the personal information we collect from you when you use our website, communicate with us, or engage with our services. Please read this privacy policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier, title.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data includes information about how you use our website, products and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal obligation.
- Where you have given consent for us to process your personal data for a specific purpose.
Purposes for which we will use your personal data:
- To register you as a new customer or website user
- To process and deliver your order or service
- To manage our relationship with you
- To enable you to participate in a promotion or complete a survey
- To administer and protect our business and this website
- To deliver relevant website content and advertisements to you
- To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
- To make suggestions and recommendations to you about goods or services that may be of interest to you
4. Information Sharing and Disclosure
We may share your personal data with the following categories of recipients:
- Service Providers: We may share your information with business partners, suppliers, and subcontractors who perform services on our behalf.
- Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- Regulatory Authorities: We may disclose your information to regulatory authorities, law enforcement officials, and other governmental agencies to comply with legal obligations, court orders, or legal processes.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
6. Your Rights and Choices
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent where we are relying on consent to process your personal data.
If you wish to exercise any of these rights, please contact us using the details in the "Contact Us" section below.
7. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us and we will take steps to remove that information from our servers.
8. International Data Transfers
We operate primarily in Singapore, but may transfer, store, and process your information in countries other than your own. Whenever we transfer your personal data out of Singapore, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards in compliance with Singapore's Personal Data Protection Act (PDPA) and other applicable laws.
9. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
